Our Premium Service & Delivery Guarantee

At Regal Romance™, we curate living art designed to transform spaces and celebrate your most cherished moments. To ensure that your experience with our Colorado Springs studio matches the uncompromising luxury, precision, and beauty of our custom botanical architecture, we have outlined our studio guidelines below. By placing an order or commissioning a bespoke installation with us, you entrust our team and logistics network to execute your vision under the following standard of care and terms of service.

Welcome to Regal Romance™. By placing an order with our studio, you agree to the following terms that protect both our artistic integrity and your luxury experience.

* Artistry takes time. To secure our signature premium blooms, please place your preorder at least one week in advance.

Bespoke Artistry & Substitutions: Every arrangement is a custom work of floral design. While we strictly honor your chosen romantic color palette and luxury scale, we reserve artistic license to substitute specific stems or vessels based on seasonal availability. Substitutions will always be of equal or greater luxury value.
Perishable Product Care: Fresh botanical designs are highly sensitive, living art pieces. It is the recipient's responsibility to keep arrangements in a climate-controlled room below 72°F, away from direct sunlight, drafts, and heat vents.
2-Hour Quality Window: Due to the custom, perishable nature of premium floral designs, all sales are final. Any quality issues or delivery discrepancies must be reported with photographic evidence within 2 hours of receipt.
White-Glove Delivery & Liability: We prioritize a face-to-face, hand-off delivery. If the recipient is unavailable, our courier will look for a secure, weather-protected spot. Regal Romance™ accepts no liability for theft, wind damage, or temperature wilting for arrangements left unattended.
Colorado Mandatory Fees: In compliance with Colorado state law, all listed pricing is transparent. A mandatory, non-refundable State Retail Delivery Fee ($0.31) is added to all local vehicle deliveries, along with applicable Colorado Springs sales taxes and delivery handling fees.
Limitation of Liability: Under no circumstances is Regal Romance™ liable for an amount greater than what the customer paid for the order.
Indemnification (Property Damage): "Regal Romance™ assumes no legal or financial liability for accidental property damage caused by delivery couriers—including third-party networks—on private premises.